Incoming Mobile Phone Calls Not Ringing

[EichmannCharity]

I took delivery of a Discovery Sport Landmark edition at the end of November. My I-Phone (I-Phone 6) paired and worked fine until I registered for In Control. Since then, incoming calls ring the phone and show on the screen but the car ringing tone does not activate. In fact, what is happening is that the car audio system is playing the phone ring tone but very quietly. The technician at the main dealer has looked at it and has never seen the problem before. He paired his Android phone and that rang correctly. I have now paired my wife's phone (I-Phone 7) and that is just the same. I need an klingeltöne
The main dealer is not getting back to me and LR Customer Service are unable to help beyond asking me to check the phone compatibility list.

Has anyone experienced this problem or does anyone have a solution?

[PaulD]

You're older phone may not be compatible