 |
 |
 |
|
|
 |
| Search | Car Forums | Gallery | Articles | Helper | AF 350Z | IgorSushko.com | Corporate |
 | | ||
| |
|
| Latest | 0 Rplys |
|
|||||||
 |
 Show Printable Version |  Email this Page | 
Subscribe to this Thread
|
|
|
Thread Tools |
01-20-2012, 08:26 AM
|
#1 | |
|
AF Regular
Join Date: Sep 2005
Location: Hamilton, New Jersey
Posts: 102
Thanks: 6
Thanked 0 Times in 0 Posts
|
12 Cruze with Rattle behind steering wheel
Hello,
My wife has a 2012 Cruze Eco, had it since Sept 2011. It has about 5800 miles, but has developed a rattle sound behind the steering wheel (at least where it sounds like it coming from). It seems to appear when the car is over 35 mph or so and will continue during higher speeds. It does not do it in park. My wife is concerns about the steering on this car (because the steering wheel that came off one last year). How can a new car have sounds like this? Anyone have any suggestions? You do not feel anything in the steering wheel, it is just an annoying sound. She also says it doesn't matter what the temperature outside it, still does it. Consistently over 35+ mph. She is worried that we will bring it to the dealer, pay for an hour to look for this sound and find nothing. -Sad in NJ.
__________________
-Tom 06 Impala LT 12 Cruze Eco 02 Impala (sadly - it burned up) 90 Dodge Dakota (donated) |
|
|
|
|
01-20-2012, 08:44 AM
|
#2 | |
|
AF Regular
Join Date: Oct 2010
Location: Detroit, Michigan
Posts: 380
Thanks: 0
Thanked 27 Times in 27 Posts
|
Re: 12 Cruze with Rattle behind steering wheel
As your Cruze is a 2012 and still within the Bumper to Bumper warranty, there may be a diagnostic fee involved but if the source of this noise is found to be due to manufacture defect it would be reimbursed. If you would like assistance in working with the dealership, or to check into any open recalls on your vehicle, please contact me through the forum in a private message and I'd be happy to help!
Sarah GM Customer Service |
|
|
|
|
| The Following User Says Thank You to GMCustomerService For This Useful Post: |
luvmy02impala (01-20-2012)
|
|
01-20-2012, 09:19 AM
|
#3 | |
|
AF Enthusiast
Join Date: Aug 2011
Location: Beachside
Posts: 2,000
Thanks: 4
Thanked 303 Times in 301 Posts
|
Re: 12 Cruze with Rattle behind steering wheel
Like Sarah said, take it to the dealer for warranty repairs.
|
|
|
|
|
|
01-20-2012, 02:55 PM
|
#4 | |
|
AF Regular
Thread starter
Join Date: Sep 2005
Location: Hamilton, New Jersey
Posts: 102
Thanks: 6
Thanked 0 Times in 0 Posts
|
Re: 12 Cruze with Rattle behind steering wheel
Thanks, I will have the dealer look at it when it goes in for the first oil change. I will post what they found/did not find.
I will private message you Sarah, if assistance is needed. I thank you again.
__________________
-Tom 06 Impala LT 12 Cruze Eco 02 Impala (sadly - it burned up) 90 Dodge Dakota (donated) |
|
|
|
|
|
01-20-2012, 03:12 PM
|
#5 | |
|
AF Fanatic
Join Date: Jul 2011
Location: Worcester, Massachusetts
Posts: 5,017
Thanks: 70
Thanked 618 Times in 610 Posts
|
Re: 12 Cruze with Rattle behind steering wheel
Sarah, what the heck are you talking about?
"As your Cruze is a 2012 and still within the Bumper to Bumper warranty, there may be a diagnostic fee involved " If there is a diagnostic fee, it won't be paid by the customer......sure you work for GM? |
|
|
|
|
|
01-23-2012, 08:05 AM
|
#6 | ||
|
AF Regular
Join Date: Oct 2010
Location: Detroit, Michigan
Posts: 380
Thanks: 0
Thanked 27 Times in 27 Posts
|
Re: 12 Cruze with Rattle behind steering wheel
Quote:
Sarah GM Customer Service |
||
|
|
|
| |||||||||||||||||||||||||||||||||
|
POST REPLY TO THIS THREAD |
 |
|
|
