Resistall or just a wax job

While I was picking up the wife’s new G35 from the dealership they tried to sell me a paint protection system for $500. I think they call it “Resistall”. Does anybody know about this product?

Hey,

When i picked up my G35, they tried to sell me that also. I dug a little further and found that you may not be buying anything at all... Just insurance. All the cars come with a protective coating on them already from the a manufacturer, a chemical bond that acts with the paint to protect it from acid rain, love bugs etc. All you are buying for the $500, is insurance that it will work.
Example:
If you do not get the $500 Insurance and you have paint damage from Acid rain, you go to the body shop and pay to have someone either wet sand or professionaly buff it out.
With the Insurance, you go back to the dealer and they will get it out for you at no charge. Wet sand, buff, or repaint the part that is affected.
I think that also covers any damage to the seats or interion cloth.

That was my take on the whole thing. I could be wrong.

Rutz1972

Ohh.. by the way, I did not opt for the protection. :)

Every car dealer has their own scheme...I worked as a detailer for an Acura dealership, so let me let you in on a little (obvious) secret:

you're basically paying for a wax job. My mother bought her car and paid some ridiculous amount for "Exterior protection". Basically it's just a detail. Wash, wax, etc. We never used any special chemicals or solvents. They just made waxing sound real fancy. So as long as you keep your car waxed, you should be just fine.

Agreed...the highest profit margins at a dealership come from these add-on's. I never buy any exterior paint protection, or interior guard, etc. Don't you think that if they made some great miracle paint protectant, that atleast the high-end cars would come with this standard? I still see Ferrari owners waxing their cars.

There's no substitute for a good wax. Go buy some Zaino, and go to it. It lasts longer than any wax I've seen.

I'm the CEO of the company that manufactures and sells ResistAll to automobile dealers, who then sell our products to consumers. I wish I would have seen these posts and replied earlier so that you would have had the benefit of a response in context. I would appreciate the opportunity to discuss with you the value and benefits of ResistAll. Most auto dealers today are regulatory careful and customer oriented businesses. Many changes have occurred in the last several years in the auto industry, and customer relations is a high priority. Do they make money on the sale of products, of course they do. Hopefully all of us are working for a profitable company that generously compensates its employees and that provides excellent service. If you would like to discuss our products or the subject in general, please feel free to call me at (800) 334-1820 ext. 3216. I think you'll be pleased to know what a great value ResistAll is to the consumer - Rick Chalk.

I ran across your post when I was searching for the Resist All products to buy wash, wax, and glass cleaner it comes in a kit from the dealer when you purchase the protection.
I did buy the protection on a 2007 Suburban with Burmuda Blue Paint (very expensive paint) it cost $280 and it paid off within the first 5 months. My wife ran over some paint on the road and it splattered all over the right side of the vehicle and on the rear. It took me a day to figure out who to contact for the protection plan but once I did it was a very positive experience. They sent out a technician to my my work place and he was not sure he could get it off because in Texas it is hot and the paint was dried on already but after a few hours he had removed every spot of paint and it was no charge to me. This will include any stains on the inside fabric or anything on the paint. If it can not be taken off they will paint or replace at no charge. I just worry about after the five year plan is up if they offer to extend I will purchase.:)

I bought ResistAll protection with my new car purchase last spring, (09 Corolla – silver paint). I was led to believe that it was a protective coating that was already put on the car before I took it off the lot.

What I got for my $395. was a little tote bag containing spray bottles of interior and exterior cleaning products. I'm an old woman and work a 60 hour week. I don’t have time to hang around in my driveway, playing with this stuff. So they assured me that there was already a coating of ResistAll on the car…that this was just to continue the protection.

Needless to say, the tote bag is still sitting in the corner of my utility closet. I pass by it every week on my way to the car wash.

Yesterday the snow froze on my car and when I pushed a large chunk of the ice off the hood, the ice left a scrape mark on the paint. That has never happened to any of my cars before. I had a Tercel for 12 years and when I replaced the car, the paint job was still beautiful. I at one point purchased an 87 Camry. I replaced it when it was 21 years old. The paint no longer shined. But it survived years of ice, scrapers rough treatment with very few fine scratch marks. In fact there are less scratches on that old car than there are on my new Corolla.

This is the first time I’ve purchased any kind of protection for my car’s finish and the first time I’ve ever had a problem with the paint being so fragile. I can’t decide which is worst, the paint job or the ResistAll.

Okay, the ResistAll might have worked better had I taken the time to use the contents of that little tote bag. But they did state that the ResistAll was already on the car.

I’ve decided that perhaps I’ll write off the whole mess as a loss and consider the $395. a charitable donation to my Toyota dealership. I might just go get a decent custom paint job this coming summer, with a couple layers of clear-coat.

But you guys sound like you know more about this stuff than I do. Any suggestions will be seriously considered.

Angie

I was taken by the Toyota dealership. $285 for a totbag of windex and car wax. A big scam by the dealerships to make money. Never again.

I work for a car dealership in Lewes, Delaware, and we just had a car come in with a ResistAll claim - the car had been treated inside and out with ResistAll and basically these people allowed their dogs to TRASH the inside of the car (stains, hair, slobber, grime everywhere) and they had driven across fresh lane stripes, so the outside was trashed too. Plus it didn't appear they had ever washed the car. This car was abused. I can't tell you how disgusted the guys in detail were. No one wanted to clean it. They had to flip a coin for the job. It's absolutely amazing what the detail shop was able to get out. Even the paint in the wheel wells came off due to the ResistAll. The little kit is so that you are using cleaners that are recommended for use on a ResistAll treated surface. Maybe there are other treatments offered by dealerships that are a rip-off, but I can speak for ResistAll and say that it works! It would be interesting to hear from the owners who feel ripped off - what treatment was applied to their car? Was it ResistAll or a competitive product? Or, as the one detail guy says, just a wax job? Maybe some unethical dealerships do that, but we certainly wouldn't

I never reply on these threads, but I have to warn anyone I can about Resistall. I bought a new 2010 Volvo XC90 from Northpointe Volvo in Apharetta, Georgia. They sold me the Resistall package, and me being a woman and wanting my car to last as long as possible paid $995 for this to treat inside and outside of my car. I used my products as instructed, and never veered from them. Well my seats have been ruined from the Resistall. They are cracked, the leather looks like it is scratched off. It is horrible. At first I thought it was my seat warmers messing up my seats, but now it is every seat that we use. The driver's (mine), and behind me (my son) are horrible and my car isn't even two years old. I am talking to my attorney about suing the dealership and/or Resistall. It makes me sick. I had a Jeep Grand Cherokee for 8 years before getting my dream car, and it is just such a shame. Please don't give your money, and ruin your car. I can't speak for the outside of my car, it is fine. But the inside is ruined, and not just the seats the carpet too. You can't get any stain out. It's almost like they put a defective product in my car. Don't bother with customer service, it's all a blame game and you will get nowhere. It's so sad that people will rip off hard working people. I'm going to have to replace my seats. But I will try my hardest to make sure Resistall pays for my seats.

Though an old thread, I would like to offer my positive experience. Two years ago, I had Resistall applied by the dealer prior to taking delivery on a 2013 Mercedes E350. Having had several BMW'w and Audi's I was well aware of brake dust sticking to the wheels and being difficult to remove. The dealer told me this would prevent the brake dust from sticking. I have been very impressed with the performance of this product. In the past two years I may have hosed or wiped off the wheels two or three times but they are usually clean. Additionally I have NEVER washed or waxed the car. The color is a medium dark Palladium Silver Metallic and dirt does not seem to stick to the body. On a few occasions I have noticed some dirt film but it must get rinsed in the rain or blown in the wind. It came with a 7 year warranty and cost about $450 for the exterior and interior. I did not receive any bag of spray as has been mentioned in other posts. I also accidentally dragged a piece of lumber across the hood. The lumber had a staple that left a long scratch across the entire hood and down the grill. It appeared as a deep dark scratch and felt deep. I was there for several months but nearing the end of my lease I took it to an auto body shop who wanted $400 to repair. I took it home and was surprised to find that I was able to remove it myself with my fingernail! Perhaps it was not a scratch but rust from the staple, I am not certain. Maybe it was a scratch and my finger was able to repair it both on the hood and on the grill. I did not notice any rust on my fingernail. Perhaps the ResistALL helped protect the clear coat. Maybe the clear coat Mercedes uses is very hard. In any case for me it seemed a miracle and I have purchased it again for my new vehicle.