my 1998 cutlass trans cont...
karnovking
01-15-2006, 11:28 AM
Thought i'd post my experince at autozone with you all here and see what you think.
I got the trans filter for my 98 cutlass from them, took it home to find out it was the wrong one. I took it back, the guy at the counter tells me it is the right one and shows me on the computer. I said it wasn't. He was one of these cocky I know it all guys and insisted I didn't know what I was talking about. Since i used to have a malibu and got the trans filter from them at one time with no problem I told him to look up the malibu and bingo, I got the right filter and left the guy with his foot in his mouth.
Anyway I went to the autozone website and emailed them and told them the situation with the wrong part in the computer. I got this response.
Sir,
When I look up the listing for your 98 Olds I find that you are correct and our computers state the trans filter required is TF209. But when I look under a 97 Olds I come up with the part you need TF190. The only thing I can tell you is, either you have an early model 98, or a late model 97 and Mopar used the transmissions for 97 to deplete their stock. Unfortunately nobody has the technology to completely distinguish each vehicle as there are a limited amount of these types of vehicles. I hope that this answers your question and if there is anything else I can do please email me directly.
Respectfully,
Greg Auerbach
Assistant Category Manager, AutoZone
Now my malibu was a 97. as far as I know, all the malibus and cutlasses with a 3.1L shared everything under the hood. So therefore the 97 cutlass and the 98 cutlass should have the same trans since the 97 malibu had the same one.
Unless I am misinformed, it kind of sounds like this guy really does not know what he is talking about. Or does not want to admit there is a mistake in their computer.
I got the trans filter for my 98 cutlass from them, took it home to find out it was the wrong one. I took it back, the guy at the counter tells me it is the right one and shows me on the computer. I said it wasn't. He was one of these cocky I know it all guys and insisted I didn't know what I was talking about. Since i used to have a malibu and got the trans filter from them at one time with no problem I told him to look up the malibu and bingo, I got the right filter and left the guy with his foot in his mouth.
Anyway I went to the autozone website and emailed them and told them the situation with the wrong part in the computer. I got this response.
Sir,
When I look up the listing for your 98 Olds I find that you are correct and our computers state the trans filter required is TF209. But when I look under a 97 Olds I come up with the part you need TF190. The only thing I can tell you is, either you have an early model 98, or a late model 97 and Mopar used the transmissions for 97 to deplete their stock. Unfortunately nobody has the technology to completely distinguish each vehicle as there are a limited amount of these types of vehicles. I hope that this answers your question and if there is anything else I can do please email me directly.
Respectfully,
Greg Auerbach
Assistant Category Manager, AutoZone
Now my malibu was a 97. as far as I know, all the malibus and cutlasses with a 3.1L shared everything under the hood. So therefore the 97 cutlass and the 98 cutlass should have the same trans since the 97 malibu had the same one.
Unless I am misinformed, it kind of sounds like this guy really does not know what he is talking about. Or does not want to admit there is a mistake in their computer.
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